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Cezary Kozon
Co-founder & CEO of Spyrosoft eCommerce, helping B2B and B2C companies sell effectively online.
About Cezary Kozon
I am an ecommerce expert with more than 15 years of experience in online retail, having collaborated with both Polish and international brands in the retail, fashion, sports, tourism, and manufacturing industries.
I help organisations make decisions about solution architecture, technology selection, scaling sales channels, and building multi-channel customer experiences.
My expertise covers the entire ecommerce ecosystem – from Magento, OroCommerce, Shopware, Shopify or custom systems implementations, through the optimisation and development of sales processes, to the implementation of AI. I focus in particular on translating technological decisions into measurable business and commercial results.
Ecommerce clients
Who I work with
I work closely with the management, sales and technology teams to define the long-term ecommerce strategy, online sales operating models, platform development plans and investment priorities.
Let’s talk about
Ecommerce strategy
- Assessing an organisation’s digital maturity and identifying areas with the greatest potential for growth
- Developing a platform roadmap: from technology selection to the sales operating model
- ‘Build vs. buy vs. partner’ decisions in the context of ecommerce platforms
- Designing omnichannel and unified commerce strategies
AI in ecommerce
- Identifying areas where AI will realistically increase conversion rates, average order value and customer retention
- Developing an AI implementation roadmap: from piloting to production
- Automating sales and customer service processes using AI
- Personalisation, product recommendations and dynamic pricing
Platform implementations and transformations
- Selecting and evaluating ecommerce platforms for B2C, B2B and marketplace environments
- Managing migrations and the modernisation of legacy systems
- Integrations with ERP, PIM, OMS and marketing tools
- Scaling architecture to support sales growth and international expansion
Building an ecommerce organisation
- Designing team structures and operational models for organisations selling online
- Defining the competencies and roles required at different stages of ecommerce maturity
- Establishing processes and administration for the agile development of digital channels
Discover our ecommerce solutions
Do any of these challenges sound familiar?
Have you had a failed platform implementation and are looking for someone to tell you what went wrong and how to fix it?
Is your ecommerce business growing, but profits are falling, and you’re not sure where to look for the cause?
Are you facing a decision about migrating your platform and unsure how to start without disrupting day-to-day operations?
Do you want to implement AI in your business but aren’t sure which areas will deliver the greatest business benefits?
Are you setting up or modernising your ecommerce team and looking for someone to help design its structure and skill set?
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